FAQ – Broches for a Cause
Q: What is Broches for a Cause?
A: We create beautiful, high-quality brooches and donate 25% of every sale to a nonprofit in Nevada.
Q: What are the brooches made of?
A: Our brooches are made of zinc alloy with sparkling crystals, designed for style and durability.
Q: Where are the brooches made?
A: Our brooches are manufactured in China under strict quality standards to ensure each piece is stylish and long-lasting.
Q: How do I place an order?
A: Simply browse, select your favorites, and checkout securely online.
Q: Where do you ship?
A: We ship only within the continental U.S. (sorry, no Hawaii, Alaska, or international orders).
Q: How fast will my order arrive?
A: Orders are processed within 4 business days. Delivery times depend on your location and the shipping provider.
Q: Can I return or exchange an item?
A: Due to the nature of our products and to maintain the highest hygiene and quality standards, all brooch sales are final and non-returnable. Contact us in the event the item you received is defective, damaged, or incorrect.
Q: What happens if the brooch I received is damaged or incorrect?
A: We're so sorry for the inconvenience. If your order arrives damaged or you received the wrong item, please email us at support@brochesforacause.com within 5 days of delivery. Be sure to include your order number and a clear photo of the item. We'll review the issue and ensure you receive the quality and care you deserve.
Q: How do refunds work?
A: In the rare event of a refund, refunds are issued to your original payment method within a few business days.
Q: Are my purchases tax-deductible?
A: No. We are a for-profit company, though a portion of proceeds supports Nevada charities.
Q: How are nonprofit organizations chosen?
A: We select organizations in Nevada that align with our mission. Donation recipients may vary by product or campaign.
Q: Need help?
A: Contact us at Jose@brochesforacause.com — we’ll respond within 24–48 business hours.